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PBW Pflegezentrum Berlin West GmbH

Financing

Care levels explained clearly

The care level determines money and services. Classification is not based on diagnoses but on how independent a person is in everyday life.

Overview of the five care levels

  • Care level 1

    12.5 – 27 points

    Minor impairment of independence

    Benefits in kind per month
    no benefits in kind
    Relief amount per month
    €131
  • Care level 2

    27 – 47.5 points

    Considerable impairment of independence

    Benefits in kind per month
    €796
    Relief amount per month
    €131
  • Care level 3

    47.5 – 70 points

    Severe impairment of independence

    Benefits in kind per month
    €1,497
    Relief amount per month
    €131
  • Care level 4

    70 – 90 points

    Most severe impairment of independence

    Benefits in kind per month
    €1,859
    Relief amount per month
    €131
  • Care level 5

    90 – 100 points

    Most severe impairment with special care requirements

    Benefits in kind per month
    €2,299
    Relief amount per month
    €131

Amounts as of 2026. We bill benefits in kind directly with your care insurance fund. The relief amount under Section 45b SGB XI is granted in every care level, including care level 1.

How to obtain a care level

  1. Submit the application

    You apply informally to your care insurance fund. A phone call is enough, and we support you with it.

  2. Assessment

    The Medical Service visits you at home and assesses independence in six areas of life.

  3. Classification

    You receive the decision assigning one of the five care levels, backdated to the month of application.

  4. Use the benefits

    We set up the care and bill your insurance fund directly. You do not have to pay anything in advance.

We accompany the assessment

Many classifications turn out too low because a good day is described during the assessment. We prepare you, keep a care diary with you and, if you wish, attend the appointment. If the decision is too low, we help you appeal.

Talk to us before the situation becomes urgent.

Most families call us after a hospital stay, under time pressure. A conversation beforehand takes that pressure away. It costs nothing and commits you to nothing.

Reach us directly

030 80580820

Available every day, 24-hour on-call service